The quality of a product or service is impacted by several factors. One of the most relevant is the choice of suppliers, since it will directly influence the quality of what we deliver to our customers.

If the raw material is not of good quality or the service is not carried out on time, the whole product cycle will be influenced and may cause delays with the final customer.

In this way, the management of suppliers becomes essential, seeking to improve their selection process, as well as the control and monitoring of their performance.